New homeowners submit warranty requests to their builder, track status, share photos, and stay in sync on scheduling and communication—through your builder's program, not third-party insurance.
Find your home or builder warranty page, submit issues with photos, and follow responses in the client portal after you sign in.
Route requests to warranty coordinators and trades, keep an audit trail, and set expectations that match your program—not a generic third-party insurer.
Capture what happened, where, and when—so your team can triage and schedule efficiently.
Builders assign work, document outcomes, and keep homeowners informed through the same system.